Refund Policy

At Partners Inc. we aim to provide exceptional service—sometimes even going above and beyond by offering free or extra services. Because each project is unique, our refund policy is designed to be fair, transparent, and aligned with our commitment to quality.

Free, Samples & Extra Services

Any services provided at no charge or as a complimentary bonus are not eligible for refunds or compensation. These are offered at our discretion and are not guaranteed.

Service Satisfaction

If you're not satisfied with a paid service, please contact us within 3 days of completion. We’ll review your concern and may offer:

A partial refund
A credit toward future services
A re-performance of the service (if feasible) necessary to address the specific issues identified

Responsibility

Services are performed by independent subcontractors. While we coordinate and vet these professionals, Partners Inc. is not liable for damages caused by subcontractor negligence. However, we will assist in resolving disputes to the best of our ability.

Non-Refundable Items

The following are non-refundable:

Deposits for scheduled services
Services completed to agreed specifications
Free, samples or bonus services
Custom materials purchased on your behalf

How to Request a Refund or Re-performance of a service

To request a refund, email support@partnersbuildingsolutions.com with:

Your name and contact info
Service date and description
Reason for the request

We aim to respond within 2 days.

Thank you for you support and Trust